Delivery & returns

SHIPPING

GemChristina will take the greatest possible care when receiving and handling the orders.  All shipments are made from the Netherlands.

Products that are in stock are usually shipped on the next business day after receiving cleared payment. During the summer a shipping delay of 1 week can occur.


Custom orders will be sent on the next business day after the work is completed and after receiving cleared payment.
Products are only shipped after full payment has been received. All products are shipped to the delivery address provided by the buyer. The buyer who provided personal data within the framework of the agreement, guarantees that this is accurate, complete and up to date.
Products are shipped in a bubble wrap envelope or as small parcel. During checkout the available options will be presented based on the purchase value. 

Indication of shipping fees for insured shipping with track & trace:

Region (check) 

Bubble envelope
Small parcel
Zeist
     free
     free
NLD
€  7.70
€  8.15
EUR1
€11.95
€14.65
EUR2

€11.95

€20.15
WORLD

€16.50

€29.95

For small orders I also offer uninsured shipping under the condition that all shipping risks lie with the customer. The shipping fees are dependent on the package weight:

Region

0-50 gram
51-100 gram
101-250 gram
251-2000 gram
NLD
€1.56
€2.34
€3.12
€3.95 "brievenbuspakje" with track & trace
OTHER
-
€3.75
€6.75
-
Note that for shipments outside the European Union local custom rules apply. If there are any applied import taxes, customs fees, or other, these are the responsibility of the buyer. The purchase value will be declared on the customs declaration.


RETURNS

Only undamaged, unused products are eligible for return under the conditions as stated below "Right of withdrawal" in the Terms & Conditions. Shipping fees (original and/or return) are not refunded/reimbursed.